Activision Sucks Customer Reviews and Feedback
Activision Publishing, Inc. is an American video game publisher based in Santa Monica, California. It currently serves as the publishing business for its parent company, Activision Blizzard, and consists of several subsidiary studios. Activision is one of the largest third-party video game publishers in the world and was the top United States publisher in 2016.
Scott M. A very angry player mentioned in a review "I don't understand why a company as big as Activision can't even invest in a decent anti cheat system... seriously it's $#*!ing ridiculous. The games themselves are great but too bad if you just happen to be a good player, the skill based match making sticks you in a lobby with aim-bots every $#*!ing game and the developers couldn't give a $#*!. Too busy making the next COD to sell. It's incredibly disrespectful tp their customers."
Current Employee - Project Lead - QA says"- No work/life balance - Lack of support from management - Lack of recognition for a job well done - Overtime comes without warning and can last for weeks/months at a time - Pay is well below market, yearly merit increases are a joke - QA are treated differently from the rest of the company - Very little room for advancement - No real control over your project"
Current Employee - Administration says"Personally if I could have given Blizzard half a star I would have. Working for Blizzard is one of the most horrible experiences I ever had to go through. That feeling of,"OMG I want to work for Blizzard." Quickly changes when you start and becomes,"OMG what have I done?!" Management: Good ol boys club. 98% of management have been there for 10+ years and were a part of the company during its "golden years". Management is stale and tends to shun/discriminate against you if you do not agree to their every word. Their word is the bible and shall not be questioned! They hand out write-ups like its candy and tend to keep to the groups of tenured people. If you complain to HR, they say they listen but normally just ignore you and then say you never told them. Overall, management is just bad here. Fellow Employees: Some are cool I'll admit but most of them feel like they are high and mighty because they've been there for so long. If you're able to find a good click of people then thats great! I'm lucky I have but I have seen new employees come on board and are shunned and felt to be unwelcome. I was one of those people until I found a group I clicked with. "Diversity": Blizzard preaches that they are very diverse but when it comes to hiring, 8/10 will be men. There are barely any women in leadership roles and those that are tend to be ignored or overruled by those higher than them. The clubs that are on campus are run by fellow employees but even that is a mess. With the amount of work everyone has on their plate, their last thought is on groups. Many events will be "planned" and then cancelled which isn't necessarily anyone's fault but it proves that diversity and accepting those who are different really isn't a top priority. Advancement: Not gonna happen. Like I said, everyone in a management position has been there for 10+ years and they're not moving anywhere so your only option is to look for a better position outside the company. From what I have seen there is currently a very high turnover rate at Blizzard. Pay: Low of the low. If you work at Blizzard and want to live in Irvine, you'll either need a lot of roommates to cover the bills or someone who is throwing out money to you. Pay raises are very rare! Also, don't ask for a raise. If you ever do you're looked at with disgust and told to get back to work. Work/Life balance: LOL! Oh and never ask to work from home (Pre-COVID) Current higher management is very anti-work from home."
Current Employee - Operations says"Management has no idea what they're doing. There's practically ZERO career progression. Pay is significantly lower than competitors. You will be asked to do just because work that makes no sense and there's no pushing back on it. Merit increases were 4 late and came in July. It was half of last years just because the money was skewed to pay devs more."
Former Employee - Senior Director, Communications says"Management is horrible. Chief Communication Officer is awful, even worse than the previous one. The CEO is a joke. This should be a great and fun company to work, in reality it is quite the opposite. The CCO has no clue of what she is doing, she hired a bunch of minions and beleives that by retweeting stuff online, her job is done. Compensation is pretty bad. I'm glad I got a better offer and was able to escape this hell hole."
Former Employee - Activision Blizzard Media (Advertising Division) says"I have never been a part of an organization so utterly lacking in culture. The San Francisco office is a morgue. Leadership does not interact with anybody, preferring to lock themselves in rooms all day, "solving" problems the company does not care about. The politics and self-importance are horrific and disgusting. It is remarkable that anybody is still there, and I heard regularly from my peer group that those who do stay do so purely for financial reasons (the pay is competitive outside of equity). The leadership team has no chemistry, the president is out over his skis in terms of experience, the marketing team is full of people who have no prior marketing experience, the product team has never actually shipped a product, and the sales team is embarrassed by the products that they bring to market. Most importantly, the division is not a priority to the company, but a sideshow that they wish to see revenue from, but otherwise wish would disappear. It is remarkable that the division has yet to be shut down."
Current Employee - Anonymous Employee says"Siloed mentality; not strategic; fear based culture"
QA Tester says"The pay is FAR to low and there is zero job security...even if you work hard and make friends."
Former Employee - Senior Program Manager says"Very hierarchical structure, you need to check with an entire line of command if you want to get things done."
Former Employee - Project Manager says"Bullying and lying is riff among the senior management and much of the skilled workforce have left in the last few years as a result. Appalling work-life balance. Fear culture."
Former Employee - Senior Software Engineer says"Countless .. Let me List - At Least 12 hours you have to work -Incredibly rubbish code base - No documentation. -You will be called up 3am in the morning to fixed broken system -Untalented Employees -Incredibly Rude Managers -You can be fired on the same day of hired -Management has no idea what they are doing -Extremely high turnover"
Senior Desktop Technician (Former Employee) says"It's nice when you work with talented team members who carry their share of the workload. Unfortunately, this is not one of those places. That is all."
Quality Assurance Tester (Former Employee) says"One of the worst companies I've worked for and Quality Assurance is the epitome of a thankless job. The pay is terrible. They posted 7.5 billion dollars in 2018 and just recently increased tester salaries to a whole $12 an hour. There are signs at retail positions in my area for $14 - $15. That is how little the company values QA. Metrics are the name of the game yet QA employees are not rewarded for meeting miles stones with number of bugs submitted. Oh our bosses get reamed out when a critical showstopper is missed, who then in turn ream us out as a group, but catch something egregious just before a major games expo...Pat on the head and a "good job" Developers talk down to us in comments, insult our intelligence, and treat us as a nessecary evil. Burn out is common, turn over is huge. Good workers are rewarded with more responsibility for no extra pay. This adds to resentment, burn out and quitting. Bad workers are common and not fired nearly fast enough because you still need a crew to sail your ship even if the majority of them are useless. Don't come here thinking this is your "foot-in-the-door" like some many naive kids I see. You will never get out of QA. The CEO or some executive will never come over and see you doodling during your break and be so impressed by your subpar weeb drawings that you are elevated to a character artist. QA is where dreams and dreamers go to die. You could make lead, or project lead maybe. But the company has routinely laid off large groups of QA positions when profits didn't meet their unrealistic expectations. So even"
Localization Quality Assurance (Former Employee) says"Overworked, underpaid, temporary contract, zero benefits. Life balance is non-existent. Salary is lower than McDonalds for doing quality assurance, seriously."
Contractor (Former Employee) says"None of the perks of working in a real game company office - passive aggressive management - NO job security or room for advancement. Poor treatment. Even as a satellite office it's really poor. The only perk? Decent coffee (when the machine works) If you have any history working in the games industry at all you know that part of the 'payment' for long hours and substandard payrates are the perks (snacks, game nights at the very least) Activision Dublin... nothing - seriously we couldn't even use the canteen after work to play board games once a week... Process and procedure documentation doesn't exist - and if you don't follow these non-existent processes you will get ranted at in an open office... it's just a really hideously unprofessional environment.NoneBad work environment, inept management"
QA Tester (Former Employee) says"I realy hated this job. The managers don't tell the QA Testers things until after they have spent days trying to test a bug or they expect you to meet a bug quota for every day when you are placed on a team that has to test one bug on a map that has had all the bugs reported for days. They are not very open with employees being themselves at work. They require a more casual formal dress code, so sorry guys no punk rocker looks metal faces or heavy tats, least you be fired for being yourself.Old School arcade in lunch room, free sodas and energy drinksBad Management, poor employee standards, bad hours, low pay"
Game Attendant (Former Employee) says"~Standing for 8 hours straight. ~Making sure you don't fall behind because you well hold up the line. ~Co-workers will hate you even if you dont know who they are.30 Minutes lunch10 Minutes breaks"
Customer Service Rep (Former Employee) says"This was a seasonal job during the christmas times and here I would answer phone calls from clients that purchased games from Activition and help them with default products. I leard to just stay calm here and treat people with kindnessFree SodaA lot of over time which is no issue"
QA Tester (Former Employee) says"They send in herds of kids and drugdealers multiples times a month because everyone quits. Half of the staff is also high out of their minds or drunk..Easy to get drugs if your into thatNo work/life balance. Kids wear furry tails..."
Localization QA Tester (Former Employee) says"Very poor working conditions, exploitation at its finest. Shame on Activision for running the Localizations office as a sweat shop. People were amazed to hear that such high profile company would treat their employees this way.You get to learn curse words in other languagesWork in shifts, work on weekends compensated as regular days, parking provided to top management only, AC shut down on weekends to save costs"
Quality Assurance Tester (Former Employee) says"if you like being treated like cattle, work here. you dont even feel like a human worker when employed here. treated like a dime a dozen. seen hard workers there for 10+ years and never got a promotion or raise."
QA Tester (Former Employee) says"I do not recommend anyone to work there.The salary is really low for a city like Dublin, contracts are temporary, max 18months. Career growth is non existant, they pretend like everyone has a chance when it's really all about those already permanent.Expect to work weekends and banks holidays. Management is really really bad, they treat people poorly, especially temporary testers. So many more problems there, management made it a really toxic place to work, it's a factory, where you don't matter at all,I do not recommend."
Social Media Specialist (Current Employee) says"You come in as a contracted employee and stay as one. Very rare chance that you will ever become an Activision employee.you get to go to e3... all 3 days if you're lucky.where do i start?"
Designer (Former Employee) says"It's all about personal relationsips in this company. It doesn't matter how talented, skilled and intelligent you are in the specific expertise you are passionate for. There will always be a person who has much less skillset and talent but does his best job on politics and lobbying behind the doors to edge out others.Great partiesVery poor management, low quality coworkers, very poor assesment of employee talent and contribution."
Quality Assurance Tester (Former Employee) says"You have to sign an NDA (Non-disclosure Agreement) that's so one-sided I'm surprised I didn't have to sign in blood. I'd go into detail but the NDA doesn't allow me to talk about my NDA...no, seriously. As a game tester you get to see the game in it's worst possible state. There will be days the game is barely functional and you are expected to just "deal with it". It can be incredibly frustrating at times. Mandatory overtime is to be expected and they are VERY upfront about that. During crunch, 12 hour shifts 6-7 days a week are common. Yes, you will be working every weekend from now until Ragnarok. I can't tell you the number of people that have quit because they didn't want to work the weekend. The company relies too heavily on metrics and unrealistic target predictions to make sure it's getting its money's worth. This causes everyone to "game the system" by writing up 100s of low priority bugs simply because they are easier to find and write. Management tries to help as best they can but has very little power/authority to make any meaningful changes. Company culture is CYA (Cover Your *ss). Doing the absolute minimum is what I've learned working here. There is no incentive to go the extra mile, you won't be rewarded. You are contract and thus will NEVER get a raise. You will also be making the same as the worst/laziest tester. Good employees are rewarded with more work and responsibility for the same wage. During high turn-over periods almost anyone is accepted as long as they have a pulse. Many of the people that work here play too many games and don'tSoda machine, paid sick leaveUnrealistic demands, low wages, no advancement, noise, unprofessional environment"
QA Tester (Former Employee) says"Being able to play video game from time to time was great. The free snack and drink was okay too. The best reward you get for working hard is the survival of time-based layoff. This job sucks.Everything"
Operations Manager (Former Employee) says"Unless you are a gamer or desperate for any work, do not even think about working here! Very high turnover, back-stubbing and on-going threat of layoffs create a very toxic work environment.Periodic free snacksEverything else"
Accountant (Former Employee) says"The work environment at Activision is extremely toxic. The entire rewards and recognition system is based on favoritism. Teamwork is almost non-existent and employees are enticed to compete against each other "The battle for the best idea". Excluding the few elites, the average tenure at Activision is about 1.5 years. Don't waste valuable years of your career at that place. 95% never get promoted.Competitive payJust about everything else"
Forklift Driver (Former Employee) says"I worked in Distribution, which is literally the hardest work you could do at the company. Unloading trucks in 100+ degree weather, with someone higher up than you, watching you, always telling you to work harder and faster. Extremely disrespectful. Got almost no representation with my complaints, and I don't even think my complaints were reviewed. I will never come back to this place ever. Just not worth killing yourself, working, to make someone else rich. Management and office people seem to look down upon those who actually do the hard work, and are extremely ungrateful. A specific incident, is when I first started there, I was listening to my ipod in the breakroom, and the Production supervisor makes a big stink about not having electronics at work, which was totally understandable. Later that day, I see him on his phone, which since he's a supervisor, he's allowed to have, but here's the kick, he was on Facebook. Not anywhere related to work, yet he gets away with it. The only good thing that I got out of this job, was making friends with the people I directly worked with on a daily basis. I hope they find better jobs as well as myself. I also got forklift certified, but it conveniently only applies towards their company. The people in charge of this company obviously have never heard the term: Never tell somebody to do something you aren't willing to do yourself.Hardworking Friends.Disrespectful office help. Disorganized hiring and lay off timing. Double standards."
Quality Assurance Technician (Former Employee) says"I took a job here as a tester to get my foot in the door after moving to California and previously working as an assistant producer at another game studio. Once hired you are only looked up as your position and previous work experience means nothing. The quality assurance testers are the lowest of the low and were referred to as the monsters in the basement. Overtime would be required without notice and the pay was so poor, nobody minded working the overtime. Moving up or getting hired on full time felt like complete luck and the vast majority of quality assurance testers were kept as temp employees for years non stop. My goal after working here was to move up in the industry till I was an executive, because I wanted to change the industry for the better and treat all my employees fairly and with respect. I would still approve of the CEO because he does make smart business decisions, I just think he doesn't know or care about how his lower employees are treated.We would get a free copy of the games we worked on, we would get discarded magazines, and occasionally ice cream (after the rest of the company got theres first).The treatment of the quality assurance employees."
annyonmous (Current Employee) says"it can be a fun place to work esp. if you are into video games, but there's very little if any work/life balance and promotions/salary changes are not fair nor consistent. management does not exemplify great values and very little in way of career advancement/development.free video games, free lunches/snackswork life balance, politics, lack of career advancement"
NoLonger A. Customer says"Activision sucks . they don\'t let you contact them they allow people to cheat in their games. absolutely a horrific company, games are supposed to be fun , come play with your friends they said, yea right "
Elijah says"Activision is the absolute worst company ever!!! I have bought over $100.00 worth of content and various DLC, only to see that it asked me to purchase more stuff, and said that I haven\'t purchased the previous stuff. They can\'t run their website, and their services suck! Customer support is stubborn and full or lazy no good douche bags who don\'t care about how there customers feel, or what problems they are having, and I intend to start an Anti-Activision movement for all those out there with similar problems and reviews, care to join me? If so, email me at firstname.lastname@example.org."
mike says"activision is actively blocking access to call of duty ghosts. I paid $60 to be able to play this game and i want my money back right now. Should not pay for any service from these can artists for service when they block the game i want to play "
David Hurt says"Call of Duty Warzone multiplayer You\'re product is junk. Apparently you can\'t EVER do an update without fucking up the whole game & this time I haven\'t been able to play 5 boards for 2 months. Piccadilly, Khandor, Vacant, Hardhat WON\'T WORK & yet over & over those ones pop up. I AM SO FRUSTRATED & ANGRY. I undownloaded everything & reinstalled. YOUR CUSTOMER SERVICE IS GARBAGE. YOUR GAME IS GARBAGE. "
Piet Stukverdriet says"Why does split screen not work on PS4 Cold War. In BO1 that was possible but now it’s not. My friend can’t join and it’s frustrating as ass. Please fix this."
Casey says"Corrupt, untrustworthy company that cares more about money than being genuine. Lies to the community multiple times, one of them being when they said ssbm isn’t in modern warfare and warzone, and turns out it is through community digging."
The Drifter says"i've been banned twice for no reason literally stole my money"
Youtube Game Trailers says"I rather sell my soul to the devil then give Activision one more dollar."
James says"Worst company for customer service you will ever get how they have a company the generates so much money is beyond me and they should be investigated happy to take your money but will avoid anything they can do to help you get missing online content. Pathetic!!"
Joseph McGuire says"What can I say they use to be a great company but now they are so concerned with retaining "new" players and making money instead of focusing on pure enjoyment. SBMM is absolute trash causing every game I play to be with people in the Philippines or from Europe. I live in Arizona and your telling me that 80 ping should be acceptable with how many people play the game... The game should be purely based on ping/location alone. I dont want to be in a lobby full of people I cant communicate with SINCE WE DONT SPEAK THE SAME LANGUAGE. But activation don't care since "new" player retention is up. I also don't want to be matching for 2-3 mins watching it "expanding search" over and over again since I have a high KD. Only reason "new player" retention is up is because all the people who bought the game are reverse boosting those accounts to nullify the SBMM."
Julio Espinoza says"I have no idea why my account seems to have completely dissapeared. I noticed I was missing some COD points one night and tried to contact support (haha) yeah that got me nowhere. There is no number and a chat bot that sends you into an endless void of a "queue". by the next day, my account was gone. The password reset feature didn't send me anything. Then I was able to make a new account with my exact same email!?"
Rimdeeper says"got Really excited about my 50th win... decided not to register any of my wins after 50. Clearly states on COD tracker 50 victories. Went to get my calling card of such a sweaty achievement and only says I’ve done 49 wins since, and not racking up my victories. The 7000 sweaty deaths... the cheaters, the op guns... I don’t mind but taking away my victories is really, really low. This game made covid not seem so bad.. now I’d rather get covid than play your unfair, unbalanced game. Thanks for a great MW.. everything has gone wrong since Cold War. I hope you can sort all this out for the sake of 70 million players.. which you will lose if you keep avoiding us."
Josh Mckinley Bryant says"Truly a terrible company in every way imaginable."
clash says"Black Ops Cold War - Trust me the SBMM in this game renders it completely unplayable and unenjoyable It really is the death knell for this company Players are leaving in their thousands - it’s easily THE worst COD ever I’m done with this franchise now"
Max Neal says"Unable to play a game I bought at all and have gone through hours of searching for any sort of contact with them (without social media) but have been unable to get anywhere without being suggested that I sort it myself pfff. Does anyone want to buy a £60 paper weight? Contact me"
Jordan says"I would vote 0 stars if I could. This must be the worst example of customer service out there. Activision simply have no support service available and so contacting anyone is impossible. What’s more, they give the impression of a chat service, but the opening hours simply change continuously so that the chat is never actually open. I’ve been trying to raise a query for a month now with no luck and have lost over a years worth of data as a result, with no way to resolve the issue."
CaughtRedHanded Fishing Channe says"Such inconsistent games you need to turn off SBMM and nerf the f**king guns that are OP"
Nope says"Trash games created by trash company's.activision is greedy and cares not for quality."
BOOM Videos says"It's just crap. Everything about activition is bad. Servers keep chucking me out of games and saying checking for update. Got cold War. Only took 15 mins for me to uninstall and get a refund haha"
Mr.Dragon says"Cold War is f-ucking dog s-hit game don’t get the game it’s so bad pussy ass b-itches camping so f-ucking hard don’t get the game. Never play the game it’s only for pussy who camps like b-itches"
Fliptkill says"suck they cant even listen to their fans or even provide a faq with complete list of dev errors and their fixes for their bull crap of a game"
Dustin says"Absolute GARBAGE of a Company. I had just bought Cold War. The game was having issues crashing so i didnt get to play. I updated my PC and restarted. Came back to a permanent ban on my account and i cant play. They wont resolve this nor will they give me a refund. I just got cheated out 70$"
Nate Ptack says"Terrible SBMM systems"
TheSymptoms says"Whatever these guys touch, they ruin. Their latest failure is Blizzard, that went from hero to zero. What will your shareholders ruin next?"
Allfather says"Well, trying to but I keep getting an error when creating an Activision Account Modern gaming sucks https://t.co/Jol9PwEoEd"
Carl Tony Arnesen says"@kyleconqueso @Activision Your gaming chair sucks"
Ty says"Hackers in wz couldnt be anymore obvious. Sucks that @Activision doesnt take a strong stance in banning them, but i… https://t.co/5KGYQ0kSuC"
Ludwig Van Beethoven says"@barryal51433834 @SubToOptimus tru dat just sucks when gamestop gotta have the low price cus activision gotta pair… https://t.co/40TRwL7XzQ"
In The News
The Verge reports"Nvidia’s GeForce Now is losing all Activision Blizzard games, a bad sign for cloud gaming"
GameRant reports"Call of Duty: Modern Warfare Player Accounts Reportedly Being Stolen In Rising Numbers"
Motley Fool reports"Activision Blizzard's "Call of Duty" Is On Fire"
VentureBeat reports"Activision confirms Call of Duty: Black Ops Cold War reveal coming August 26"